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CEELEE1111's Photo CEELEE1111 Posts: 687
7/4/17 8:34 A

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Please consider posting a sticky topic to the group that better explains how the nutrition logging works between SparkPeople and FitBit.

I spent several [frustrating] hours trying to figure this out. Many many MANY varied combinations of searches in help files here, at FitBit and web searching - yielded nothing that really helped. I'm not saying that the information isn't out there, just that I wasn't able to find it.

It was just through trial and error that I figured out how to prevent the nutrition logs from pushing to FitBit. I posted those steps in the Tech Support thread for "Fitbit not syncing correctly w/ nutrition tracker" here: www.sparkpeople.com/myspark/messageb
oa
rd.asp?imparent=35783451&imboard=5


Thank you!!

*-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-* *-*
Be yourself. Who else is better qualified?
- Frank J Giblin


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CANNINGNANNY's Photo CANNINGNANNY Posts: 31,547
7/3/17 9:03 A

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I just got a new computer with Windows 7 the beginning of June and my fitbit One wouldn't sync...and there was only Windows 8.1 and above to get help on their website...
I called yesterday and they gave me a link to get the Fitbit Connect Software...
fitbit.com/setup Click on download and Voila ! All fixed
I posted this incase someone else needs help after getting a new computer !
I use Windows 7 ! Hate Windows 10 !

Patti / NE Ohio Zone 5
Leader Putting Foods Up www.sparkpeople.com/myspark/groups_i
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Life isn't about waiting for the storm to pass... it's about learning to dance in the rain. Vivian Greene
Even if you are on the right track, you will get run over if you just sit there.



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JANICEONE1's Photo JANICEONE1 SparkPoints: (225,969)
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6/24/17 7:38 P

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sounds good



DIET-Did I Eat That





Habit-breakers=Weaners





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THE_OPTIMIST's Photo THE_OPTIMIST Posts: 674
6/23/17 6:57 A

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The threat of an email was enough emoticon
It works again!

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It may not be your mama's yoga, but it's MINE now :)


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6/23/17 6:34 A

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maybe send Sparkpeople support an e-mail and have them check it out



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THE_OPTIMIST's Photo THE_OPTIMIST Posts: 674
6/23/17 4:58 A

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My Fitbit stopped syncing to Sparkpeople three days ago. Could it be a bug?

Team leader of teams.sparkpeople.com/teamddpyoga
It may not be your mama's yoga, but it's MINE now :)


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SHANTODD420's Photo SHANTODD420 SparkPoints: (418,930)
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6/16/17 12:20 P

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Mine still will not sync help

Shrinking Shannon from Michigan

2016 I will hit the gym 6/7 days a week. I will eat more protein, fruits and veggies. I will really cut back on the carbs.



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MINDBATTLE's Photo MINDBATTLE SparkPoints: (63,530)
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6/16/17 12:04 P

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Never mind I finally got it to sync.

DeeAnna (Arkansas)
RESOLUTE with tracking food, calories, carbs, fitness, & water
RENEGADE against carbs and self sabotage

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Let me strip off every weight (pound) that slows me down, especially the sin (of gluttony) that so easily trips me up. And let me run with endurance the race God has set before me." Hebrews 12:1



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MINDBATTLE's Photo MINDBATTLE SparkPoints: (63,530)
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6/16/17 11:59 A

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Ok my start page is saying that my Fitbit is not yet synced, so how do I do that?

DeeAnna (Arkansas)
RESOLUTE with tracking food, calories, carbs, fitness, & water
RENEGADE against carbs and self sabotage

BLC 36 BLC37 BLC38 BLC39 BLC40 BLC41



Let me strip off every weight (pound) that slows me down, especially the sin (of gluttony) that so easily trips me up. And let me run with endurance the race God has set before me." Hebrews 12:1



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SHANTODD420's Photo SHANTODD420 SparkPoints: (418,930)
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6/12/17 6:14 P

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My fit blaze is still not syncing on here about to give up and go back to normal tracking.

Shrinking Shannon from Michigan

2016 I will hit the gym 6/7 days a week. I will eat more protein, fruits and veggies. I will really cut back on the carbs.



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SPEDED2's Photo SPEDED2 Posts: 19,480
6/10/17 11:19 P

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I've wasted half the day trying to get my new Fitbit to sync. After a re-install it only gave me 65 steps. No exercise and that was 27 minutes. I'll call tech support tomorrow, but I'm really frustrated and tired.

Jeanne ~ Mid-MO

Pray for Peace!

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TRUDIP1 Posts: 484
6/7/17 8:32 P

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Never seen so many variations on a theme ..."not syncing"...have you!

Jesus said, Love one another as I have loved you.

�The Lord is near to the brokenhearted and saves those who are crushed in spirit. Many are the afflictions of the righteous, but the Lord delivers him out of them all.� The Lord redeems the soul of His servants, and none of those who take refuge in Him will be condemned� (Psa 34:18�19, 22).


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SHANTODD420's Photo SHANTODD420 SparkPoints: (418,930)
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6/7/17 7:48 P

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My fit blaze is not syncing with spark. It says up to date but there is no numbers.

Shrinking Shannon from Michigan

2016 I will hit the gym 6/7 days a week. I will eat more protein, fruits and veggies. I will really cut back on the carbs.



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DONNAISLIVING's Photo DONNAISLIVING SparkPoints: (13,436)
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6/7/17 12:33 P

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My Zip is syncing steps to Sparkpeople but not my food diary. Is this normal? I don't want to have to track what I eat twice and it would be nice to see it here but the FitBit app is just a little easier to use.

Thank you in advance for any help you can offer.



I am a child of God, if He is for me, who can be against me!


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TRUDIP1 Posts: 484
6/5/17 1:07 A

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I am having to set up new device every time before zip will sync.
Nothing has been automatic with this thing since i started using it.
Even now I have to go request sync as it will not otherwise.

any one have problem? or idea to fix?

thanks.

Jesus said, Love one another as I have loved you.

�The Lord is near to the brokenhearted and saves those who are crushed in spirit. Many are the afflictions of the righteous, but the Lord delivers him out of them all.� The Lord redeems the soul of His servants, and none of those who take refuge in Him will be condemned� (Psa 34:18�19, 22).


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A1WINCHESTER's Photo A1WINCHESTER Posts: 242
6/2/17 4:22 A

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has your new comuter got bluetooth do you know? If so maybe you dont need the dongle

Keep Smiling! It may never happen, and if it DID happen, what are the chances of it happening again??


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MATZEAL57 Posts: 11
5/23/17 4:19 P

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Hi ... I haven't had a fitbit in a while. My old one had the strap break. Since I joined this last week I realized I needed to be able to track my stats so yesterday I went and got the charge2. Can't wait to see the information coming from it.

Keep up the good work!
JANICEONE1's Photo JANICEONE1 SparkPoints: (225,969)
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5/17/17 7:17 A

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I thought I lost my FITBIT ZIP last Sat. when I get done at work I check my steps and info and write them down, instead of sticking it back in my pocket, I put it in my coat pocket. When I got home my boyfriend was picking me up to go out for supper, when we got home I went to check how many steps I had for the day and my tracker wasn't in my pocket, I started to panic and retraced my steps to the car. I found it in my coat pocket where I had put it. I called my honey and told him I had to go back to the restaurant to re-trace my steps. Whew !!! It's amazing how something so small can control your life, but it does motivate me to move more.



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STARTING-ANEW's Photo STARTING-ANEW Posts: 1,220
5/16/17 9:46 P

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ok...broke down and got a fitbit alta....pretty cool....i had the older ones in the past....hopefully this will help me to be better motivated

CHERRIET's Photo CHERRIET Posts: 7,483
4/20/17 6:28 P

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Had to buy a new computer on Friday. Reloaded Fitbit app, but couldn't get my Zip to sync. Since I had to finish my taxes I didn't have time to keep fussing with it.

Noticed on Sunday that it had synced on its own, and it's been syncing automatically once or twice a day since.

And what's really weird, the dongle is sitting alongside my computer, not in a USB port. Go figure --- but I'm NOT complaining!

Cherrie
Ohio - EDST


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STARRYK15's Photo STARRYK15 SparkPoints: (40,010)
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4/7/17 12:34 P

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April 7, 2017

For some reason my fitbit needed a restart - I went onto their website (fitbits) and found out how to do that - everything is working fine now.

I did try everything that people suggested here .. before doing that. Nothing.

All is good now!!

Star light, Star bright.
Leader: Motorcycle Chicks



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4/6/17 4:44 P

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Mine has been syncing most days so right now no complaints!!

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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STARRYK15's Photo STARRYK15 SparkPoints: (40,010)
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4/6/17 2:29 P

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April 6, 2017

I too have been having problems with syncing - just this week - there are no steps indicated for the past 3 days - I have tried to reinstall it; I have made sure my Bluetooth is on.. its frustrating :(

Star light, Star bright.
Leader: Motorcycle Chicks



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3/30/17 8:48 P

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Before the Spark Activity tracker bit the dust I had that and my Fitbit both synced to Spark

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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BARB4HEALTH's Photo BARB4HEALTH Posts: 12,559
3/29/17 12:56 P

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Does anyone know if we can have two trackers listed at one time? I have FitBit Zip but it does not seem to track my walking workouts. So, I bought a discounted Jawbone UpMove and thought if I put them both in, one would be better than the other. Anyway, does anyone have two trackers or do you know if two can work at the same time OR where I may find my answer? thanks for any info!

Out of the abundance of the heart, the mouth speaks.
"Joy is Peace dancing. Peace is Joy resting."
*Barb --S. West PA/EDT


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3/14/17 8:46 P

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Glad to hear it worked!!!! emoticon

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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MOSSROSE4's Photo MOSSROSE4 Posts: 983
3/14/17 2:00 P

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Thanks Sandi. I did go to my settings and clicked the authorize button again and checked it with Fit bit. All is working again!!

Jo

Psalm 121
I lift up my eyes to the hills--where does my help come from? My help comes from the LORD, the Maker of heaven and earth.



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3/13/17 5:00 P

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I went to Fitbit.com, they gave me steps to try, I usually just have to restart it again here on Spark. They told me to check with the tech help here: support@sparkpeople.com

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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MOSSROSE4's Photo MOSSROSE4 Posts: 983
3/11/17 10:53 P

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Where do we go for help for this? I do not understand why it would stop connecting after over 2 years. I had it working again and then on Feb.. 11 it stopped connecting again. Nothing works this time..

Jo

Psalm 121
I lift up my eyes to the hills--where does my help come from? My help comes from the LORD, the Maker of heaven and earth.



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SDEHNKE's Photo SDEHNKE Posts: 2,311
3/11/17 7:37 P

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I'm getting frustrated. I setup a Fitbit Zip yesterday. Fiddled with it all day to try to get it to sync with Fitbit. After hours of turning my computer off and on, trying with the dongle and without, restarting the Fitbit, I finally gave up. About an hour later it finally acknowledged my steps. Sparkpeople and Fitbit seemed to work.

Now today. It took half the day for this mornings steps to show and nothing from this afternoon and evening. Half of those aren't showing on Sparkpeople.

What do you have to do to get your steps to download? I'm used to my old Spark Activity Tracker. All I had to do was walk in the room and it would download to my computer.

Suellen

Suellen
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MOSSROSE4's Photo MOSSROSE4 Posts: 983
3/9/17 9:33 P

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My fitbit quit connecting again. It woked perfect for over 2 years and now will not stay connected. I give up trying.

Jo

Psalm 121
I lift up my eyes to the hills--where does my help come from? My help comes from the LORD, the Maker of heaven and earth.



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3/8/17 10:55 P

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Well mine was working just fine for several days and now it won't sync at all. Today I got over 11,000 steps and it won't record it. I'm about ready to quit trying to sync it with Spark People. It's very aggrevating!!!!!!

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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BABEPOOH's Photo BABEPOOH Posts: 40
3/4/17 1:58 P

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My fitbit is working fine. I have Alta.

Have Faith!


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3/1/17 2:19 P

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My nutrition and fitness trackers aren't linked either. I'm still on a pre diabetes eating plan even though my levels are normal now.

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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JEANKNEE's Photo JEANKNEE Posts: 22,443
3/1/17 1:29 P

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Good article SRENATA. I've read it many times.

I've found that keeping my nutrition and fitness trackers unlinked supports me best. What has worked best for me is looking at long term trends and eating to the averages. Adjusting nutritional intake day-to-day based on activity would drive me insane.

I've learned what calorie range supports weight/health maintenance and eat to that range and plan nutrition based on macronutrient (carb, fat, protein) targets. It continues to be a work in progress that I fine tune as the body guides me.

Jeanne
Pacific Time

Max Lifetime Weight, 211
SP Start Weight, 206.8
Maintaining since June 2014
Initial Goal Weight, 144
Current Goal Weight, 120

"Believe me, your body has the ability to restore itself to perfect health, once you eliminate the foods and other forces that prevent it from healing." ~ Steven R. Gundry, MD

"I'd like to dispel once and for all the myth that any single diet approach works for every individual." ~ Peter J. D'Adamo, ND


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SRENATA's Photo SRENATA Posts: 972
3/1/17 8:48 A

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I'm not sure why sometimes it won't sync but as far as how My Daily Calorie Range is Determined, this is what I found out:
Your Fitness Tracker is communicating fitness tracked (calories burned) with your Nutrition Tracker so that your daily calorie range adjusts based on how much you exercise.

To change it you have to go to: https://www.sparkpeople.com/myspark/prefer
ence.asp scroll down to: How My Daily Calorie Range is Determined

There is an article under the option to change that I recommend you read BEFORE you change, called: Learn about both options to decide which is right for you: https://www.sparkpeople.com/blog/blog.asp?p
ost=new_feature_calorie_ranges_based_o
n_fitness_tracking



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CATHYG7's Photo CATHYG7 SparkPoints: (220,552)
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2/28/17 10:28 P

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Thanks so much for your suggestions but they didn't work. Not sure what else to do. It really bugs me as my stats are way off on SP by as much as 5k-6k a day. Those stats are incentive. My Fitbit still reflects the true number, but being in community and friendly competition helps me too.
Best to all, Cathy

Cathy
Co-Leader of Autism, Aspergers, Sensory, Oh My! and Leader of W.O.R.T.H. team and T.E.A.M.

Rather than love, than money, than fame, give me truth. Every man is a builder of a temple called his body. Thoreau

All the Darkness in the world can not extinguish the Light of a Single candle. St. Francis of Assisi


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2/28/17 8:17 P

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I restarted it again today and this time it worked, hope it continues!

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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SRENATA's Photo SRENATA Posts: 972
2/28/17 12:26 P

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Yesterday my fitbit linked just fine, today nothing .... ugh

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2/27/17 9:28 P

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Hope that works for you Kathy. I've restarted mine but still nothing today.

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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PATTI0904 Posts: 12
2/27/17 9:15 P

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Hi there. I have had a similar problem which I 'solved' by restarting my phone. Once my phone is powered off then on again, it syncs normally. Hope this helps.

CATHYG7's Photo CATHYG7 SparkPoints: (220,552)
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2/27/17 2:46 P

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I am having a problem getting Sparkpeople to record all my steps. I have tried the Sync button which takes forever. I have checked into my internet connection as well. I have synced on my Fitbit Dashboard on the Fitbit website, and on my mobile device.
I've also done the "Reauthorize" option as well. Nothing has changed.
It's strange because it will sync some of the steps, but not all. I am a stat person so I want my steps to be accurate here as well as on my device and Dashboard.

Anyone have any ideas as to what to do?

Thanks so much!

Happy Stepping, Cathy

Cathy
Co-Leader of Autism, Aspergers, Sensory, Oh My! and Leader of W.O.R.T.H. team and T.E.A.M.

Rather than love, than money, than fame, give me truth. Every man is a builder of a temple called his body. Thoreau

All the Darkness in the world can not extinguish the Light of a Single candle. St. Francis of Assisi


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2/27/17 10:12 A

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Thank you, I think I will have to do that!

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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JANICEONE1's Photo JANICEONE1 SparkPoints: (225,969)
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2/27/17 7:07 A

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contact the support team or a coach they be able to help you



DIET-Did I Eat That





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2/26/17 11:12 P

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Can't figure out what is wrong with my fitbit not giving me credit for steps etc. in two days. It says it's recording data on here but when I check it there aren't any numbers. Anyone know anything for me to do????

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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KATHYS18 SparkPoints: (10,738)
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2/26/17 3:31 P

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I just joined the team today. I also just set up my new Fitbit. Trying now to get them synced.

Kathy. I can do this!!! Now!!!!


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2/26/17 3:16 P

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Well mine has been syncing everyday okay but never could get it to work yesterday!!! Hoping this isn't going to be a problem again!! It was doing so well!!

Sandi
We have 2 children and 4 grandchildren and live in Tallahassee, Florida.

Leader of Angels Amongst Us Team

Have a wonderful rescue named Zoey!


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JANICEONE1's Photo JANICEONE1 SparkPoints: (225,969)
Fitness Minutes: (89,112)
Posts: 43,570
2/26/17 1:45 P

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I had to contact the 866 # for Fitbit and had help getting it set-up, when you go to the Fitness page on Sparkpeople, at the bottom of the page there is a Goal/Settings, go on that to connect to Sparkpeople. Hope that helped



DIET-Did I Eat That





Habit-breakers=Weaners





 November Minutes: 820
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48.75
97.5
146.25
195
ONEKIDSMOM's Photo ONEKIDSMOM Posts: 10,236
2/26/17 9:12 A

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It's been so long since I set up my fitbit I can't remember the initial steps... have you got the fitbit connect software installed? Is it working ok to the FitBit dashboard? I never had a zip, started out with the Flex, later upgraded to the Surge.

Once you have it working to the Fitbit site, the steps to link a tracker are all on SparkPeople... go to the fitness tracker, and down at the bottom, pick under tools and settings to "Connect Devices/Apps". Fitbit trackers should then be one of the choices.

If you have already done all of that... I'm out of suggestions!

- Barb

Defeat is temporary: giving up makes it permanent! Never give up!

Max lifetime weight 224.5 (1989)

Maintaining with 125 marked as "goal"


 current weight: 152.8 
224
199.25
174.5
149.75
125
BARB4HEALTH's Photo BARB4HEALTH Posts: 12,559
2/26/17 8:30 A

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Trying to get this FitBit Zip to sync right. I have been trying since Friday. I was hoping it would work as easy as the SPAT did, but that is not happening. Any tips to a newbie?

Out of the abundance of the heart, the mouth speaks.
"Joy is Peace dancing. Peace is Joy resting."
*Barb --S. West PA/EDT


 Pounds lost: 2.0 
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