My boyfriend and I went to a new restaurant in town and our meal came to $18 and some odd cents, we handed the clerk a $20 bill and she just took it, put it in the drawer and said thank you. My boyfriend just walked away. I told him I would have told her that I needed my change back. We had left a good tip and I felt like going and taking some of it back. Although I didn't. I won't be going back to that one. The clerk was of a different nationality and I am sure she could hardly speak English, so I feel that she probably didn't even know what she was doing. I feel if you are going to take money, you should be able to speak the language and know how to deal with the currency. Just my opinion.
Edited by: DETERMINEDLOSER at: 5/30/2019 (01:30)
Rayetta, Scarlet Dragons, Mountain Standard Time Sleigh Bells Slim Down BL Winter Challenge Norwegian Ridgeback Team
When I answered earlier, I’d just had a cashier keep a penny. The restaurant was crazy, and I figured a penny isn’t going to break me, given I was trading money for time savings (by getting take away). Also called “wasting money” in my head.
On a calmer day, I’d have asked, then put in it the leave one take one cup.
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Unemployment is at less than the "natural" rate right now-- basically, the only people out of work are those who are just switching positions or who got fired for cause, or who got laid off but will find something else in a matter of weeks. That means that we no longer have people with masters degrees running cash registers. It's really hard to hire for low wage positions. The people checking you out at a coffee shop are going to be inexperienced and possibly not very interested in doing a good job (because they know they're really unlikely to get fired.) They're not scamming you; they're just bad cashiers.
The suggestion above about saying, "I've got a ten here" is a good one; it subtly reminds/cues them that they're going to need to make change and brings their attention back if they've gotten distracted, and it also makes you double-check to make sure you're really giving them a ten and not a twenty, and makes you think about exactly what you're spending.
Don't be worried about reminding them if you don't get your change. You're doing them a favor, because having extra cash in the drawer at the end of the shift is one of the things that still can get them fired if it happens very often.
"Do checkout clerks think all seniors are feeble-minded and would forget or be too embarrassed to speak up for their change?" Nope, as I am a senior and that has never happened to me! Odd that has happened to you twice in one week. Perhaps paying with one dollar bills instead of tens are in order at those stores.
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I assure you it isn't a scam. The cashier probably just made an honest mistake. As someone who has work jobs requiring cash handling, I know firsthand it happens. Did you speak up or just come online to accuse the cashier of a scam? In the future, I encourage you to assume positive intent that it was a simple mistake and speak up in kindness.
Or possibly it's just unfamiliarity with cash? Depending on the establishment cash might not be a frequent method of payment, which means the cashier might need a little nudge to remember that there is another step with that kind of transaction. I started carrying cloth bags before reusable was particularly common and cashiers would ask me if I wanted paper or plastic as they were holding my cloth bag in their hands and settling it into the bagging area. Some part of their brain knew I was using my own bags, but habit made the usual words come out of their mouths anyways. If 90% of the transactions are on cards, then there is going to be a slight hiccup when a cash transaction comes through. Think of it this way. You have to write out the name Melody in 92 of 100 slots on a piece of paper. Numbers 3, 28, 46, 52, 61, 79, 83, and 88 will be Cecilia instead. Some of those Cs are going to be recrafted from what started out as an M because you are so used to doing the other thing that you do all the time.
BARBZUMBA perhaps you could get in the habit of saying : "I am handing you $10". That acknowledges to her, and to anyone around, that you have paid with a $10. It makes it harder for someone to make a mistake.
Sheryl, New Jersey EST, 5% Challenge-TEDDY BEARS
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24,201 5/13/19 6:56 P
The best thing to do is speak up and be an example of someone who does pay attention and re-shape any mistaken assumption the cashier 'might' have had. I would treat it as an honest mistake on the cashier's part....and move on.
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5/13/19 2:34 P
Two times last week, (in different shops), I handed the cashier $10 to pay for a $2 cup of coffee. Next was the "Have a nice day" spiel as the clerk proceeded to ring up the next customer. Do checkout clerks think all seniors are feeble-minded and would forget or be too embarrassed to speak up for their change? Honest mistake or what?
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