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MJACOBY2's Photo MJACOBY2 SparkPoints: (0)
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5/27/14 12:55 P

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I just got my fitbit and have been trying to reconcile how to track my fitness minutes. I do not like the fitbit entry. I don't feel I've earned the minutes they give me.

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NICKYCRANE's Photo NICKYCRANE SparkPoints: (99,204)
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4/26/14 3:46 P

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I have long since unlinked fb from SP as it was giving me so many totally undeserved fitness minutes, presumably for minimal activity.
Incidentally I dont use the wristband for tracking sleep, but just clip my One on to my nightie. Its rather generous with sleep time and slightly stingy with steps during the night, but thats OK for me.
Inshall ow go and get some of that sleep it doesnt record so generously!

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GOANNA2's Photo GOANNA2 Posts: 24,233
4/24/14 8:14 A

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So happy that my One is syncing to Spark again.

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GOANNA2's Photo GOANNA2 Posts: 24,233
4/23/14 8:28 A

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Seems my dongle wasn't plugged in to the USB, so I will
try again.

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RITAVALENTA's Photo RITAVALENTA Posts: 169
4/19/14 12:10 P

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My fibit won't sync directly to my smarphone, but it syncs with my samsung tablet and my tablet syncs my phone.

"The whole problem with the world is that fool and fanatics are always so certain of themselves, but wiser people so full of doubts." Bertrand Russell

Mountain standard time

Rita


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GOANNA2's Photo GOANNA2 Posts: 24,233
4/19/14 7:25 A

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Yes Raul, I am. I will get in touch with customer service.

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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/18/14 9:34 A

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Are you leaving the dongle on?
If you are syncing via your computer you have to leave the dongle on your computer.

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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GOANNA2's Photo GOANNA2 Posts: 24,233
4/17/14 9:01 P

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It showed my steps straight after i downloaded it and
nothing today. Very frustrating...

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GOANNA2's Photo GOANNA2 Posts: 24,233
4/15/14 8:20 A

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Thanks Raul. Just downloaded it.

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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/9/14 10:09 A

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@ SASSYSUE1963

Thanks for the info. I do not have this tracker so I can't answer your question. Try contacting SP's Tech Support.
Here is a link to access their Help page:

www.sparkpeople.com/myspark/thespark
he
lp.asp


Good luck!

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/9/14 10:06 A

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@ GOANNA2

Yes.
Here is the link to do so:

www.fitbit.com/setup

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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GOANNA2's Photo GOANNA2 Posts: 24,233
4/9/14 9:46 A

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I've changed laptops. Do I have to re-install my fitbit One?
Is that why I am not getting my steps synced to Spark?


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SASSYSUE1963's Photo SASSYSUE1963 Posts: 94
4/9/14 8:44 A

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SAT is Spark Activity Tracker. On the activity detail page there is a challenge every month. That may just be for SAT users. I still think it's weird that all the other info pulls but steps. Is there a way to manually add in the steps?

Making fitness a bigger part of my life..always striving for improvement.


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/9/14 7:34 A

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@ SASSYSUE1963

I am going to assume that you have checked the FB/SP link page? There is a choice of whether or not to join the monthly SP challenge. It looks like you have to have a minimum of 105,000 steps for April in order to make the list. Also, this challenge is no longer active. The rules page advises that this challenge ended March 1, 2013. emoticon

I don't know what SAT stands for. Please elaborate. Thanks!

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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SASSYSUE1963's Photo SASSYSUE1963 Posts: 94
4/8/14 12:28 P

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If I look at my fitness page I see my fitbit tracker and it has my steps listed there. I don't seem to be getting my steps counted for the April step challange. Is there a way to manually enter the steps I take each day?

And if I look at my SAT detail page the fitbit sync's my calories burned / distance traveled in miles and active mintues. Just not the steps.

Making fitness a bigger part of my life..always striving for improvement.


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/8/14 10:14 A

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@ SASSYSUE1963

Your steps will be listed in the top portion of your SP Fitness Page (the Step Tracker). It is not an entry like your Fitness Minutes. Are you saying that this area is blank? If it is then click on the EDIT link and then make sure that the I WANT TO TRACK MY STEPS box is checked.

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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SASSYSUE1963's Photo SASSYSUE1963 Posts: 94
4/7/14 11:12 P

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Hello I just got my fitbit flex yesterday and am pretty stoked about using it. I got it synced yesterday and it tracks my calories burned / activity minutes / distance traveled on my fitness and tracker page but it does not track my steps. I tried disconnecting it and reconnecting but that did not work. Any suggestions??

Making fitness a bigger part of my life..always striving for improvement.


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LORAS67's Photo LORAS67 Posts: 3,976
4/6/14 7:43 P

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I have not seen many issues I have had my iPad with me to see. Many women outfit do not have pockets so I went with this one if strapped on shoe I get looks and if on waistband I have had issues with tracking.

Whatever we expect with confidence becomes our self-fulfilling phophecy. - Brian Tracy


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/6/14 5:06 P

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I love my One!
My biggest concern with either the Flex or Force is the ability of the device to tally your steps accurately. According to FB it is a "wrist-based" activity tracker. It is recommended that if your step counts are low they can be increased by changing the setting to "non-dominant" hand or, if your steps counts are too high, they can be decreased by changing the setting to "dominant" hand. They also recommend to take the tracker out of the bracelet and place the tracker in your pocket. That being said it makes more sense to use their One.

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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FISHGUT3's Photo FISHGUT3 Posts: 27,920
4/6/14 3:44 P

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I also own a Fitbit Force and do not have problems with it although I was thinking of returning mine and purchasing a Fitbit One instead. I just want to make sure that I can do all the things that I can with the Force. Maybe Raul can make a comment on this. I am also considering other brands (Garmin, Nike, etc) but I do like the Force. The Fitbit One may more accurately count my steps because a lot of times I have got something in my arms and the Force does not accurately count the steps when my arms aren't moving. I also have concerns about how the One band fits on my arm at night when I track my sleep. Anyone that has comments about the One and it's different uses would be appreciated.

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TLREPLY SparkPoints: (1,955)
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4/6/14 1:28 P

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I received a recall notice for my Fitbit Force. I hadn't experienced any problems, but was seriously concerned after reading about the nickel reactions. I stopped using it for a while, but will resume since I haven't had any problems. Has anyone with the Force had any issues reacting to the device?

ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/6/14 7:54 A

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@ KIMMIERN81:

Make sure that you are tracking your weight in pounds and not kilos on your FB page. Click on the "gear" icon in the upper right hand corner of you DASHBOARD and then click on the SETTINGS link.

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/6/14 7:49 A

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@ LORAC67:

What is not syncing?

Raul
Leader of the FitBit Users Unite! SparkTeam
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~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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KIMMIERN81's Photo KIMMIERN81 Posts: 13
4/5/14 6:44 P

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HI there
I am having issues with Fitbit and spark people changing my weight….after I track my weight on fitbit it changes things on spark people to say I have lost 192 pounds lol which would be awesome if it was true but does anyone know how to fix that?

Got to kick at the dark till it bleeds daylight-BNL


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LORAS67's Photo LORAS67 Posts: 3,976
4/4/14 12:12 P

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I am getting the steps to sync but nothing else, that is fine at least it is doing that part.

Whatever we expect with confidence becomes our self-fulfilling phophecy. - Brian Tracy


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LAKENDAL's Photo LAKENDAL Posts: 8,871
4/4/14 9:16 A

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Just synced mine. It worked great except showed what I'm having for lunch today on the dinner part. Was real easy to move though so it's no problem. It's making me excited to workout and log in in.

Laura. Mio, Michigan

Lord help me remember that nothing is going to happen today that you and I can't handle together.

"I am unique and I have so much to offer the world."


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CKAYTHOMAS's Photo CKAYTHOMAS Posts: 13,303
4/3/14 11:27 P

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It worked like a charm last night. Synced fine and gave me Sparkpoints.
Who knows where the glitch was; I'm just glad it is working again.

Love the Lord your God with all your heart, all your soul, all your srength and all your might. Love your neighbor as yourself.


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CKAYTHOMAS's Photo CKAYTHOMAS Posts: 13,303
4/3/14 12:11 A

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Up until April this worked just great. I clicked sync fitbit on my spark activity tracker and it recorded my steps for the day and awarded me points.
I thought maybe it was an April Fools joke.

Love the Lord your God with all your heart, all your soul, all your srength and all your might. Love your neighbor as yourself.


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LORAS67's Photo LORAS67 Posts: 3,976
4/2/14 2:04 P

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I had no idea I could do this I am going to try now, well when I get home from work LOL. Thank you so much!!

Edited by: LORAS67 at: 4/2/2014 (14:06)
Whatever we expect with confidence becomes our self-fulfilling phophecy. - Brian Tracy


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/2/14 9:29 A

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How odd....I continue to have NO issues with SP awarding me points for FB activity. Are you "forcing" a sync or are you letting the two sites sync with each other? If you are doing the former you might consider letting the two sites sync without your assistance and see if that fixes this issue. If not, then you might consider unlinking and then re-linking your FB with your SP account and see if that "fixes" this issue. Here is the link to accomplish this:

www.sparkpeople.com/fitbit/connect.a
sp


Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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CKAYTHOMAS's Photo CKAYTHOMAS Posts: 13,303
4/2/14 12:06 A

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I got NO points when I synced my FB steps again tonight on the activity tracker.
I briskly walked two miles today; crazy

Love the Lord your God with all your heart, all your soul, all your srength and all your might. Love your neighbor as yourself.


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SUNMSPORLEDER SparkPoints: (31,688)
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4/1/14 6:41 P

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I am having the exact same problem. All of a sudden my Fitbit entry is down to nothing I am getting no points for my activity.

Has this been an issue for anyone else in the past or presently?

MJ_SULLIVAN's Photo MJ_SULLIVAN SparkPoints: (1,040)
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4/1/14 12:28 P

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I just figured out how to link the two accounts and am psyched! The food I've logged on SP isn't going over the FB, which is annoying.

"Have I not commanded you? Be strong and courageous. Do not be afraid; do not be discouraged, for the LORD your God will be with you wherever you go." - Joshua 1:9



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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
4/1/14 7:29 A

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@ CKAYTHOMAS:

I have not noticed an issue. You may want to give SP an opportunity to "catch up" with the synced data it received. Occasionally SP will be delayed in providing you with your points.

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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CKAYTHOMAS's Photo CKAYTHOMAS Posts: 13,303
4/1/14 12:43 A

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Tonight when I synced my fitbit to SP activity tracker, it gave me calories burned, but NO points. I did a brisk two mile walk today, so I added in 45 minutes of walking. Is SP not giving Spark Points anymore when it syncs your FB steps?

Love the Lord your God with all your heart, all your soul, all your srength and all your might. Love your neighbor as yourself.


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
3/28/14 7:31 A

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@ TALLULAHIRENE:

You are so right about the sleep! Thanks for sharing that information.
And, I agree if only they could find a way to sync water usage!

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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CD5465013 Posts: 5,783
3/28/14 2:56 A

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I had enough of all this and went to My Fitness Pal for food and other exercise tracking, which has synced immediately and seamlessly for the last 10 days. SP at BEST syncs ONE time. If you change anything you are out of luck.

CD14443351 Posts: 1
3/27/14 11:50 A

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Thanks for making this clear. I also find that when I sync my fitness from FB to SP, it also automatically updates my sleep at the same time, i.e.

"Syncing between SP and FB takes place as follows:

Food logged onto SP sync to your FB page;
Activity & sleep synced to your FB page sync to your SP Fitness Page; and
Weight syncs in both directions"
emoticon emoticon emoticon

Now if it would just sync my water, I would have no double entering!
emoticon

Edited by: CD14443351 at: 3/27/2014 (11:52)
ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
3/27/14 9:42 A

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@ PATSCAPE:

Syncing between SP and FB takes place as follows:

Food logged onto SP sync to your FB page;
Activity synced to your FB page sync to your SP Fitness Page; and
Weight syncs in both directions



Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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PATSCAPE's Photo PATSCAPE Posts: 25
3/27/14 9:28 A

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I'm logging my food on "Lose It" which syncs with Fitbit. Unfortunately, this may be the reason my food calories do not appear on SP; but my food data base is quite extensive on this site. Another advantage to Lose It is I can also scan in my foods from the mobile app. Any suggestions would be appreciated.

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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
3/27/14 7:50 A

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On which site are you logging your food on?

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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PATSCAPE's Photo PATSCAPE Posts: 25
3/26/14 8:21 P

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I cannot get my food to appear on my Spark start page after manually syncing and also disconnecting and reconnecting Fitbit and SP...Please help!

Edited by: PATSCAPE at: 3/26/2014 (22:06)
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-SPIRITSEEKER2-'s Photo -SPIRITSEEKER2- Posts: 30,835
3/25/14 10:52 A

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yippie !! it is I just did my foods and checked fitbit .. it worked !!!!!!!!!!!!! thank you emoticon

Fluffy in SC
5% winter challenge
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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
3/25/14 10:15 A

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@ SPIRITSEEKER2:

This syncing issue appear to be fixed now. It was a SP issue.

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
3/25/14 10:14 A

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@ KAYYVAUGHN:

On your SP Fitness Page there is a link to "force" a sync between your FB and your SP page.
It is located at the top of the page and reads:

Sync Fitbit for today



Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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KAYYVAUGHN's Photo KAYYVAUGHN Posts: 42,001
3/25/14 7:45 A

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My Fitbit stopped syncing with Spark yesterday afternoon but the fitbit kept counting steps. It's not syncing today either.
Yesterday, I just manually added the extra steps.

My name is Kay, and I live in Northwest Georgia.


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-SPIRITSEEKER2-'s Photo -SPIRITSEEKER2- Posts: 30,835
3/24/14 8:47 P

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yes not syncing food with fitbit and they say it is sparks error

Fluffy in SC
5% winter challenge
EST


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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,729
3/23/14 8:34 A

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@ REBECCAMA:

FYI: Any logged activities on the FB will not sync to SP. You will have to enter them manually. The fitness data that does sync from FB to SP are STEPS and ACTIVITY MINUTES. Your observation on skating was interesting. I noticed that same issue when using the Rowing Machine! With regards to the low number of steps take heart that you are moving and that is what is most important!

emoticon

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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REBECCAMA's Photo REBECCAMA Posts: 10,584
3/23/14 7:23 A

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Raul- I went to the Fitbit site yesterday after synching from the rollerskating. I was surprised at how low my steps were for the day. When I looked at the chart showing when I was active, I was surprised to see that during my skating time the Fitbit thought I wasn't moving. So I went ahead and tracked the skating on Fitbit's site. That activity did not copy over to Spark's site though. Only my steps copied over so then I had to re-enter the skating on Spark's site as well. I'm glad I did not double up, but I was disappointed to have a low number of steps for the day. Oh well.

DIANALACAT59's Photo DIANALACAT59 SparkPoints: (0)
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3/21/14 9:49 P

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I am still having trouble with the syncing between my devices. Its really aggravating

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