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SCRIMP1's Photo SCRIMP1 Posts: 1,093
4/30/19 8:09 A

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Yesterday my fitbit did not transmit any fitness minutes to my phone or SP. I set the timer and had 64 minutes of walking that should have been recorded. What can I do?

I will lose 95 pounds in 2019 (goal of 160 lbs).
Restart Sept 1, 2018, 300 lbs, New Goal Weight 160 lbs
I want to reach 200 lbs by Sept 1, 2019

Original Starting weight 283 lbs, July 9, 2013
Goal Weight of 160 lbs Reached Nov. 26, 2014!
Lowest weight was 154 lbs on 22 May 2015



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THEFLORIDAFAIRY's Photo THEFLORIDAFAIRY Posts: 1,871
4/27/19 2:03 P

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I just got a FitBit Choice 3 and am figuring out how it all works, but I did get it set up with Sparkpeople, which I was very happy to see would synch with as I have been using Sparkpeople since about 2012. It seems to be working and synching ok.

4/27/19 - only 18 pounds to go in eight months! I can do this!


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SPARKYFLOWER's Photo SPARKYFLOWER Posts: 4,388
2/24/19 7:56 A

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My Fitbit has had trouble syncing too.

BESTSISTER's Photo BESTSISTER Posts: 44
1/11/19 11:27 P

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Hi, I just read your problem with syncing. I too just got a Versa. What I found was that if I wanted my fitbit to sync with SP, I had to turn the bluetooth off on my cell phone - so it would not confuse the watch and then I went on SP on my ipad. From the “my trackers- exercise” page, I believe, I told the SP app to sync with fitbit (there was a place there to click on that command). It took about 5 minutes to sync, but it did work. Once I had to tell it to sync (as mentioned above), and the “sync requested” seemed stuck, so I turned the ipad completely off, then back on again...and it synced. Hope this helps. Also, I opened the fitbit app on the ipad and made sure my watch synced with that app.

Grant me the serenity to accept the things I cannot change,
the courage to change the things I can,
and the wisdom to know the difference.
One Day At A Time


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MTNGRL's Photo MTNGRL Posts: 10,765
11/21/18 7:40 P

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I finally got things working. I am only using a phone so what I did might not help. Fitbit had me sign out of acct and force stop the app, turn off phone , restart and sign back in. All suggested by Fitbit support.

Furthermore Sparkpeople had me reconnect the Fitbit with my Sparkpeople acct. The customer service was awesome. Since I was doing on my phone it was tricky but working now..

Best thing I suggest is contacting customer support. Good luck.

Emily
Eastern Time Zone -WV
5% Challenge team: Firecrackers
Purple Phoenix
Member Since: 8/28/2006

Be Kind to Each Other
Make today count!!
Tomorrow is not promised, so make sure you take time today to find some joy, share your love and do at least one thing that is good for just you! Look for a rainbow everyday!


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MRSLATHAM1's Photo MRSLATHAM1 SparkPoints: (112,640)
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11/21/18 7:20 P

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I need help. I have a Fitbit One but I just got a new computer over the weekend and for some reason my Fitbit hasn't synced since Monday at 9:56. I can't get it to sync and I've been kicking butt this week! What can I do to get it to sync?

MrsLatham1
Redford, MI (EST)

"The greatest thing you'll ever learn is to love and be loved in return."


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MTNGRL's Photo MTNGRL Posts: 10,765
11/19/18 6:23 P

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I have a Charge2. I have not had any steps synching since last Monday. I contacted both FitBit and Sparkpeople and have uninstalled reinstalled unpaired repaired until my eyes got crossed. Fitbit says it is Sparkpeople's problem and, you guessed it, Sparkpeople says it must be Fitbit. I am about to give up!

Emily
Eastern Time Zone -WV
5% Challenge team: Firecrackers
Purple Phoenix
Member Since: 8/28/2006

Be Kind to Each Other
Make today count!!
Tomorrow is not promised, so make sure you take time today to find some joy, share your love and do at least one thing that is good for just you! Look for a rainbow everyday!


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ELAINELLOYD's Photo ELAINELLOYD Posts: 126
11/17/18 12:50 A

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I stopped using SP originally when I got my Fitbit because it doesn't sync with anything even google fit.

Who taught you to hate the texture of your hair? Who taught you to hate the color of your skin? To such extent you bleach, to get like the white man. Who taught you to hate the shape of your nose and the shape of your lips? Who taught you to hate yourself from the top of your head to the soles of your feet?- Malcolm X


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SCRIMP1's Photo SCRIMP1 Posts: 1,093
11/4/18 8:23 A

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I switched from Alta to Versa on Friday. Everything synced. On Saturday nothing tracked on Spark People, it says 0, after I had seen 6000+ steps on my fitbit app and Versa.

This morning still no communication with Fitbit on SP. I tried syncing several times and downloading the app on my phone.
Frustrating!

I will lose 95 pounds in 2019 (goal of 160 lbs).
Restart Sept 1, 2018, 300 lbs, New Goal Weight 160 lbs
I want to reach 200 lbs by Sept 1, 2019

Original Starting weight 283 lbs, July 9, 2013
Goal Weight of 160 lbs Reached Nov. 26, 2014!
Lowest weight was 154 lbs on 22 May 2015



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HBSOBEL's Photo HBSOBEL Posts: 4
11/4/18 12:56 A

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Going to try to delete the app and reinstall through Fitbit to see if that fixes the syncing issue

UPDATE: It worked!

Edited by: HBSOBEL at: 11/4/2018 (09:23)
SILVAS7's Photo SILVAS7 SparkPoints: (247,345)
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10/29/18 8:49 P

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My Fitbit Blaze died , #2 . I am unable to buy a new at this time , how do I disconnect ? Thank you in advance for the help .

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CD23833959 Posts: 2,364
10/19/18 9:56 P

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Just figured out how to sync. Thanks

CD23833959 Posts: 2,364
10/19/18 4:47 P

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Anyone know how to sync fitbit steps to spark people. I can’t seem to get it to sync on my fitness page. I recently changed spark user name. Thanks

THOMS1's Photo THOMS1 Posts: 14,333
8/31/18 9:55 P

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I just bought a fitbit charge 2 from my grandson and I would like to know how to sync it to spark people. Any suggestions?

Becky


"Anything is possible, It's your choice whether or not you choose to make IT happen."




"If a man really wants something he will find a way, if he doesn't he will find an excuse." Stephen Dolley, Jr.





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KURTZIE1998's Photo KURTZIE1998 Posts: 33,866
8/3/18 10:05 P

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Stubby, I sent a message on spark mail how to add/delete device. It should work.

Joyce K. - Oregon coast - Pacific Time
5% Challenge - Weight Warriors Team
Biggest Loser - Scarlet Dragon - Sparktastic Summer Slimdown
BLC - Crimson Butterflies

My Fitbit ID - www.fitbit.com/user/3MX5WK








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STUBBY_DOUGLAS's Photo STUBBY_DOUGLAS SparkPoints: (37,597)
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8/1/18 11:40 P

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Two things:
1st: I wish to no longer have Garmin be my steps counter under my fitness. I removed myself from the SparkTeam and the step update page still shows the Garmin update.
2nd: How do I get my new Fitbit to show my steps on this site?

Doug Stubbs
"I have had more trouble with myself than with any other man." D.L. Moody
“You can’t go back and change the beginning, but you can start where you are and change the ending.” C.S. Lewis


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HICIM705's Photo HICIM705 Posts: 8,051
7/30/18 9:52 A

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Hello, all! I recently started a membership at our local YMCA. My DD used to work there and got a free membership while working there. She got interested in doing the classes because DD's BF's Mom is a fitness instructor.

So, tonight I will be going to a class called 'Strength Training'. It is a class working with weights and a step. It is one hour. Some of the 'movement' of course, gets tracked with my FitBit HR, but it doesn't actually track the whole hour. If I add an hour of ST to my FitBit Tracker (which should then transfer over to the SP Tracker), wouldn't I be double-counting some of my exercise??? Or, should I just do that and not think about it too much???

~~Heidi~~
NJ (EST/EDT)
Co-leader ~ 5% Challenges, Community Team / Leader Team

~2020 Spring 5% Challenge ~ Firecracker Team Member (Start Date: 04/04/20 - End Date: 05/29/20)
~ 2020 Winter 5% Challenge ~ Firecracker Team Member (Start Date: 01/04/20 - End Date: 02/28/20)
~ 2019 Fall 5% Challenge ~ Firecracker Team Member (Start Date: 10/5/19 - End Date: 11/30/19)
~ 2019 Summer 5% Challenge ~ Firecracker Team Co-Leader (Start Date: 7/06/19 ~ End Date: 8/31/19)


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ONICAM's Photo ONICAM Posts: 11,786
7/27/18 6:02 P

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I just connected them, but not sure how to sync them together.

Edited by: ONICAM at: 7/27/2018 (20:41)
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HIBISCUS52's Photo HIBISCUS52 Posts: 549
7/20/18 12:59 P

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I've been having problems since Wednesday, won't sync. and cannot find button.

If anyone finds out anything, please post

I can do this, and WE can do this.

Darlene from Texas


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ABOZ97's Photo ABOZ97 SparkPoints: (1,850)
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7/12/18 10:55 P

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Yes, I noticed that too - that my workout calories are not correct. My workout today on my fitbit was 342 Calories - one HIIT class.

Spark says 703 or so. I have no idea where this number is coming from. It's annoying me. :-)

Edited by: ABOZ97 at: 7/12/2018 (22:57)
LIVINGLOVINLIFE's Photo LIVINGLOVINLIFE Posts: 8,954
7/11/18 7:05 P

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Ok what has happened? I had trouble syncing my fitbit and SP yesterday and nothing today. My sync request button on SP has disappeared? Very frustrating. Nothing showing on Fitbit when I sig in either. Help.

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JERMECA's Photo JERMECA SparkPoints: (259,946)
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7/6/18 7:04 A

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5/7/107

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SUSANCATS42 SparkPoints: (3,507)
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7/3/18 7:30 P

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What did you do to get it to work? Nothing I have tried has worked


What happens now is important for good or ill.


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JSTETSER's Photo JSTETSER Posts: 17,229
7/3/18 4:02 P

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It took me about a week to get it all figured out, but I love the way it works now!



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SUSANCATS422 SparkPoints: (94)
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6/12/18 8:24 A

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Ok and thanks. It would have been so simple if the data would just go from my Fitbit to the SP tracker. Oh well.

SELAND1967's Photo SELAND1967 SparkPoints: (21,329)
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6/12/18 6:12 A

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Nope, no luck. I said I was going to remove both apps and then reinstall, but I have not done it yet. I guess, this is what I get for changing Fitbits, lol

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SUSANCATS422 SparkPoints: (94)
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6/12/18 5:22 A

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Did you ever get this figured out.? it is pretty frustrating to have it work one day and then not the next. Should I have to ask for sinc every day or does once do it.


SUSANCATS422 SparkPoints: (94)
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6/12/18 5:18 A

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How did you get that to happen? I have both on my phone but they are not talking to each other at all. In fact on my SP ap I can't find anything about Fitbit at all. .

SUSANCATS422 SparkPoints: (94)
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6/12/18 5:00 A

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Hi I did that and it says it is installed but I can't find it on my phone and I am still having trouble with the daily sinc. Ii worked for a few days and now nothing for many days.


SELAND1967's Photo SELAND1967 SparkPoints: (21,329)
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6/8/18 6:16 A

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Thanks, I tried reinstalling SP and it did not work. My next step is uninstall both SP & Fitbit and trying again.


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MANGO1960's Photo MANGO1960 Posts: 602
6/7/18 11:54 P

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Just discovered this today. I wondered why they didn't have this option (fitbit sync). Guess I just didn't look hard enough! :)

Denise (MANGO 1960)
Central Time Zone - Minnesota
Member of Purple Phoenix Team
One workout at a time, one day at a time, one meal at a time.


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MARCYSPIEKER SparkPoints: (10,062)
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6/6/18 10:53 A

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You might try uninstalling the Sparkpeople app on your phone and reinstalling it through the Fitbit app.

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SELAND1967's Photo SELAND1967 SparkPoints: (21,329)
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6/5/18 8:15 P

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It's not working for me!!!! I click on the download Sparkpeople on my phone and since I already have it on my phone all I can do is click open and then NOTHING!!! There's got to be another step somewhere that I don't know about. What is it?????

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MARCYSPIEKER SparkPoints: (10,062)
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6/4/18 1:14 P

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Glad you got it!

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COLE_HALL's Photo COLE_HALL SparkPoints: (3,408)
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6/3/18 3:23 P

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Thank you!! I finally got it to work emoticon

Nicole~ CST time zone


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MARCYSPIEKER SparkPoints: (10,062)
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5/31/18 4:35 P

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I have a Droid phone.

Download he Fitbit app to your phone. Open the app and go to the dashboard. (It looks like a little credit card in the upper right hand corner). Scroll down to Compatible apps and select Spark People. Say download. Then open the SP app that you just downloaded and follow the prompts. Easy Peasy!!!

Good luck.

Marcy

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COLE_HALL's Photo COLE_HALL SparkPoints: (3,408)
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5/31/18 2:22 P

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How did you get yours to sync? I've been trying to get my versa synced and haven't had any luck yet

Nicole~ CST time zone


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MARCYSPIEKER SparkPoints: (10,062)
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5/31/18 1:41 P

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I figured out how to sync the Fitbit and Sparkpeople! That is really cool!

Did my 5000 steps yesterday! WooHooo!

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MARCYSPIEKER SparkPoints: (10,062)
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5/30/18 6:54 P

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Jackie

Would you be willing to post the steps on how you got the Fitbit to sync with SP? I just got a Fitbit Versa and would love to figure it out. I'm a little overwhelmed right now trying to track everything!

Marcy

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SHEILA084's Photo SHEILA084 SparkPoints: (17,592)
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5/30/18 9:03 A

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JSTETSER I am really glad you figured it out.I love it.

I know I can do this, and I know we can all do this as long as we are willing to try.


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JSTETSER's Photo JSTETSER Posts: 17,229
5/30/18 5:22 A

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I am really glad that I stuck with it and figured out how to link Spark and my fitbit. It is so encouraging to see all my steps connected to the rest of my exercise charting.



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KAREN91's Photo KAREN91 Posts: 1,931
5/13/18 4:09 P

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I had a fitbit one and it still has a display but it won't link to anything on line anymore not even fitbit. I just got a charge 2 for mothers day and it syncs to fitbit weight watchers and sparkpeople. No problems.

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SHEILA084's Photo SHEILA084 SparkPoints: (17,592)
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5/13/18 9:45 A

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I have a charge2 and it syncs no problem.

I know I can do this, and I know we can all do this as long as we are willing to try.


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2SNOWCRANES's Photo 2SNOWCRANES Posts: 864
5/10/18 7:22 P

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Just finished syncing. I really like it.

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TRULYNDEM's Photo TRULYNDEM SparkPoints: (97,174)
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5/6/18 10:30 A

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Good morning everyone. emoticon
I just synced my Fitbit with SP. I don't know how exactly it works but I figured it was easier than going to both sites to track the same things.
Have a sunny Sunday! emoticon
(It's dreary here in the Burgh (Pittsburgh) emoticon

Trudy - Western, PA
Eastern Time Zone

"Success is not final, failure is not fatal: it is the courage to continue that counts".
~Winston Churchill

"The secret to living well and longer is:
eat half, walk double, laugh triple and love without measure".
~Tibetian Proverb


BLC39 , 40, 41, 42, 43 Minion Cadet Squad
BL39 Beautiful Amethyst Butterflies
BLC38 Determined Desert Tortoises
BLC 37 White Rabbits


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CD23175574 SparkPoints: (3,659)
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5/4/18 1:14 P

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My steps sync with no problem using Charge 2 but cannot get my weigh in on my Aria scale to show up on Spark. I always have to manually change it.

ADLINS's Photo ADLINS Posts: 5,438
4/27/18 9:35 P

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I'm going to piggyback on CLCHASE - anyone modify the exercise calories? It brings over way more than my exercise calories. I love that it syncs steps and food, but the calories it says --- it's really all day not just exercise. Thanks.

"Nobody can make you feel inferior without your permission." -Eleanor Roosevelt-

"What wisdom can you find that is greater than kindness?"
-Jean Jacques Rousseau-
~*~*~*~*~*~*~*~*~*~*~*~


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CMONEY30224's Photo CMONEY30224 SparkPoints: (881)
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4/26/18 10:35 P

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I am not able to sync my Fitbit Zip. If I could manually enter steps, then it would at least show what i am doing on my page.

SPINSTER321's Photo SPINSTER321 SparkPoints: (80,556)
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4/24/18 3:33 P

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Disconnected mine from SparkPeople. Too much confusion for me.

Little by little, step by step, day by day.


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AAAACK's Photo AAAACK Posts: 2,693
4/22/18 7:36 P

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Happy this thread is here, so I'm not overly worried about my new fitbit not syncing with Spark just yet. I'll be patient and wait for someone to work it out.

What can I do for myself today?

Team leader for Sparkteam "I Matter" teams.sparkpeople.com/I_Matter


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